CarryExpress 24 EXPRESS · WORLDWIDE
TRACKING & EXPRESS DELIVERY

Track your shipment

Real-time updates from our US warehouse to your door — worldwide.

Why us

Built for global e-commerce

We move thousands of parcels worldwide every week — with the speed, transparency and reliability your business needs.

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Worldwide reach

Daily departures to 220+ destinations from our US fulfillment hubs in Los Angeles, Chicago and New York.

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Real-time visibility

Branded tracking page, live email updates, and a clean public timeline — no extra apps for your customer to install.

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Express timeline

Most international parcels delivered in 7–12 business days. Customs clearance handled end-to-end by our team.

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Hands-on customer care

If a parcel needs attention, our agents pick up the phone. No bots, no scripts.

📦 Track a shipment 💬 Contact our team
Customer support

We are here whenever you need us

Pick the channel that works for you. Most queries are answered the same business day.

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Email

Best for tracking, refunds, or anything detailed.

support@carryexpress24.com
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Business hours

Monday to Friday, 9am to 6pm — Eastern Time (USA).

America/New_York
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Help center

Browse the most common questions — instant answers.

Self-service
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Phone

For urgent or time-sensitive shipments.

Coming soon

Frequently asked questions

How long does delivery take?
Standard international delivery is 7 to 12 business days from our US fulfillment center. Domestic US deliveries arrive in 3–5 business days. Your estimated delivery date is shown on the tracking page above.
How can I track my shipment?
Use the tracking number from your confirmation email — it starts with CE24-. Enter it on the home page or visit /track/CE24-… directly. The page auto-refreshes so you always see the latest status.
I haven't received my tracking number yet — when will it arrive?
We email your tracking number about 12 hours after your order is paid, once the warehouse has registered the parcel. If 24h have passed and you still don't have it, please contact support.
What happens if my package is stuck in customs?
Customs clearance can take 1–3 business days for international shipments. We handle all paperwork on your behalf. If extra documentation is needed, our team will contact you directly.
Can I change the delivery address?
Yes, as long as the parcel has not yet been picked up. Email us with your tracking number and the new address and we'll do our best to reroute it.
My tracking says delivered but I didn't receive it. What now?
Please check with neighbours, doorman or family members first. If it still doesn't appear within 24h, contact our support team with your tracking number and we'll open an investigation immediately.